Privacy Policy

Flember is an app dedicated to helping students learn, memorize, and organize their studies effectively. The app provides a set of tools based on spaced repetition and memorization techniques to facilitate learning. The purpose of this Privacy Policy is to explain how we collect and process your personal information when you use our website and app.

Flember is committed to protecting your privacy and respecting data protection laws. By using our service, you agree to the practices described in this Privacy Policy.

If you have any questions or concerns about our privacy practices, or if you wish to exercise your rights regarding your personal data, please contact us at contact@flember.com.

Summary of Key Points

This summary provides an overview of the key points of this Privacy Policy. For more details, please refer to the full sections below.

• What personal information do we collect? We collect login data, email, and analytics information through Posthog.
• Do we collect sensitive personal information? We do not collect sensitive personal information.
• How do we process your information? We process your information to improve our service, communicate with you, prevent fraud, and comply with legal obligations.
• Do we share your information with third parties? We may share information with specific partners and service providers as necessary.
• What are your rights? You have the right to access, correct, or delete your personal information, as well as to limit the use of your information.

1. What Information Do We Collect?

Information Provided by You

We collect the information you provide to us when you create an account, contact us, or use Flember’s features. This may include:

• Name
• Email
• Login details

Information Collected Automatically

We also collect information automatically about your device and how you interact with the app, such as:

• IP address
• Browser and device information
• Browsing data and interactions within the app

2. How Do We Process Your Information?

We process your information to provide, improve, and administer our services, for communication, fraud prevention, and compliance with the law. We may also process your information for other purposes with your consent.

3. What Legal Bases Do We Rely On To Process Your Information?

We process your information based on your consent, to fulfill contractual obligations, to protect your rights, or to serve our legitimate business interests.

4. When and With Whom Do We Share Your Personal Information?

We may need to share your personal information with third-party service providers that help us operate the app or improve user experience.

5. How Do We Handle Your Social Logins?

If you choose to register or log in using your social media account, we may collect certain information from your social media profile, such as your name and email address.

6. Is Your Information Transferred Internationally?

If you are accessing the service from outside Brazil, please be aware that your information may be transferred, stored, and processed by us in other countries, including the United States.

7. How Long Do We Keep Your Information?

We retain your information as long as your account is active or as necessary to fulfill legal obligations, contractual requirements, or other legitimate business purposes.

8. How Do We Keep Your Information Safe?

We implement organizational and technical security measures to protect your personal information. However, we cannot guarantee 100% security due to potential vulnerabilities in the digital environment.

9. Do We Collect Information From Minors?

We do not knowingly collect information from minors under 18 years of age. If we become aware that we have collected data from minors, we will take necessary steps to delete such information.

10. What Are Your Rights Regarding Your Personal Data?

Depending on your location, you may have the right to access, correct, or delete your personal data, and to limit its use.

11. How Do You Exercise Your Rights?

To exercise your rights, contact us directly. We will respond to all requests in accordance with applicable data protection laws.

12. Changes to This Privacy Notice

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date, and it will be effective as soon as it is accessible. If we make material changes to this notice, we may notify you by posting a prominent notice or sending you a notification directly. We encourage you to review this policy regularly.

13. How Can You Contact Us About This Notice?

If you have questions or comments about this Privacy Policy, you may contact us via email at privacy@flember.com.

14. How Can You Review, Update, or Delete the Data We Collect From You?

Depending on the applicable laws in your country, you may have the right to request access to the personal information we collect, change it, or delete it. To request to review, update, or delete your personal information, please contact us.